In Spain and the rest of Europe, there are certain data protection laws in place designed to protect your personal data that, as a company, we are required to be compliant with.
Therefore, it is of the utmost importance for us that you fully understand what we will do with the personal data we collect from you.
In this way, we will remain transparent and give you control over your data, using simple language and offering clear choices that will let you decide how we can use your personal information.
Should you have any queries after reading this information, please feel free to contact us.
We thank you for your collaboration.
Who are we?
Since you are trusting us with your information, to give you reassurance, we would like to inform you that our company is registered with the following Commercial Registry:
Public Registry: VOLUME: 395, BOOK: 223, FOLIO: 94, SHEET: CC-3-825, 1st REGISTRATION, whose core business is the sale of spare parts of heavy machinery.
We are at your disposal for any query you may have.
What will we use your information for?
In general terms, we will use your personal data to be able to interact with you and provide our services.
Furthermore, it may also be used for other activities such as for sending you advertisements (with your explicit consent) or for promoting our activities.
Why do we need to use your information?
It is necessary for us to collect your personal data to be able to interact with you and to provide our services. For this purpose, we will provide you with a series of tick boxes which will allow you to clearly and easily choose how your personal information will be used.
Who will have access to the information we collect from you?
In general terms, only our employees, that are duly authorised, will be able to access the information we collect from you. Additionally, your personal information may be disclosed to third parties that need to have access to it, so that we can provide our services to you.
For example, our bank will get your details if you use a credit card or do a bank transfer to pay for our services. Furthermore, your information may be disclosed to public or private entities to whom we are required to provide your personal data in compliance with the law. To give an example, the General Tax Law requires certain information to be provided to the Tax Agency regarding financial transactions exceeding a specified limit.
In the event that, aside from the instances mentioned above, we need to disclose your personal information to other entities, we will ask for your permission first, providing you with clear choices that will let you decide on this matter.
How will we protect your information?
We will protect your data using effective security measures according to the risks involved in using your information. To this end, our company has approved a Data Protection Policy and security checks and audits are carried out on an annual basis to ensure that your personal information is secure at all times.
Will we send your information to other countries?
There are countries around the world where your data is secure and others where it is not quite so. The European Union, for example, is a safe environment for your data. Our policy is not to send your personal information to any country which is not secure from the perspective of data protection. In the event that, in order to provide a service to you, it is necessary to send your data to a country that is not as secure as Spain, we will always ask you for your permission to do so first and will adopt effective security measures to mitigate the risks involved in sending your personal information to another country.
How long will we keep your information for?
We will hold on to your information for as long as you continue to use our services and for the duration that it is required by the law. Once the applicable legal time limit has elapsed, we will proceed to securely delete your data in an environmentally-friendly way.
What rights do you have with regard to data protection?
You can contact us at any time to obtain details of the personal information we may hold about you, rectify it if it is incorrect and delete it when you no longer use our services, should this be legally possible. You also have the right to request the transfer of your information to a third party. This is called “right to data portability” and it may prove to be useful in certain situations.
To exercise any of these rights, you must send us a written request to our address, together with a photocopy of your national identification card (DNI) in order to verify your identity. There are specific forms to exercise these rights that you can find at our offices and we will be happy to help you fill them in.
To learn more about your rights with regard to data protection, you can visit the official website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind later?
You may withdraw your consent if you change your mind regarding the use of your data at any time.
For example, if you were interested in receiving advertisements for our products or services before but are no longer interested, you can let us know by using the data processing objection forms available at our offices.
If you believe that your rights have been disregarded, where can you file a complaint?
If you believe that your rights have been disregarded by us, you can file a complaint with the Spanish Data Protection Agency using one of the means below:
There is no cost to file a complaint with the Spanish Data Protection Agency and the services of a lawyer or court representative will not be necessary.
Will profiling take place?
Our policy is to not conduct profiling based on our users' information. Nevertheless, there may be situations where, in order to provide services or for commercial or other types of purposes, we may need to process your personal data with the objective of profiling.
An example would be using your purchase or service history in order to offer you products or services suited to your preferences or needs. In such cases, we will adopt effective security measures that protect your information at all times from unauthorised persons who wish to use it for their own benefit.
Will we use your information for any other purposes?
Our policy is to not use your data for any purposes other than those outlined in this notice. If, however, we need to use your data for other activities, we will always ask you for your permission first by providing you with clear choices which will allow you to make an informed decision.
Other identities and/or trademarks referred to on this website and catalogues are the registered marks of the entities noted in each of them. The use of any trademarks of others than Trasteel are solely and exclusively for identification, informational, comparative, and descriptive purposes. Trasteel is not affiliated with any owner of such registered marks and does not make, use, or sell any products manufactured by any such entity identified on this website and catalogues.